Privacy Policy & Data Protection wee888 Privacy

1. Personal Data Collection

Wee888 collects your personal information to enable us to provide a safe, seamless, and responsible service. The information we collect falls into three main categories:

Information you provide directly:

• Full name as stated on your official identification document.
• Date of birth for age verification purposes — ensuring only individuals aged 18 and above use the platform.
• Email address and phone number for communication and account verification.
• Bank account or digital wallet details used for deposit and withdrawal transactions.
• Identity verification documents such as a copy of your MyKad or passport for the KYC process.
• Residential information including home address and state.

Information collected automatically:

• The IP address of the device used when accessing the platform.
• Device type, operating system, and web browser used.
• Activity log records including pages visited, access times, and actions taken within the platform.
• Cookie data and session identifiers that help us recognise your login session.
• Approximate geolocation data based on IP address for regional compliance purposes.

Information from trusted third-party sources:

• Identity verification data from licensed KYC service providers.
• Compliance information from anti-money laundering (AML) agencies.
• Referral information if you registered through the wee888 member referral program.

2. Use of Personal Information

Every piece of information we collect has a clear and legitimate purpose. wee888 uses your personal data for the following purposes:

• Complying with applicable legal requirements, regulations, and directives from relevant regulatory bodies.
• Conducting internal analysis for the purpose of service improvement and user experience enhancement.
• Providing effective customer support whenever you contact our team.
• Sending relevant marketing communications — you may opt out at any time.

Wee888 will not use your data for any other purpose without obtaining your consent first, unless required by law.

3. Data Storage & Security

The security of your data is a responsibility we take extremely seriously. wee888 implements a range of technical and organizational security measures to ensure your personal data is always protected from unauthorized access, modification, or disclosure.

Data retention period: wee888 retains your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, certain data may be retained for up to seven (7) years to meet applicable legal and regulatory requirements. After that period, data will be securely deleted.

4. Data Sharing & Disclosure

Wee888 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are certain situations where we may need to share your data with other parties, as follows:

• Payment service providers: To process your deposits and withdrawals, we share the necessary transaction information with licensed and trusted payment service providers.
• KYC service providers: For identity verification purposes, your KYC documents and information are processed by third-party identity verification service providers that comply with international data security standards.
• Regulatory Authority: wee888 will disclose the required information to regulatory bodies, law enforcement agencies, or courts when legally required to do so under applicable law.
• Fraud Prevention & AML: Certain information may be shared with fraud prevention and anti-money laundering agencies for mutual protection purposes.
• Technical support service providers: Technology service providers who assist us in operating the platform infrastructure, subject to strict data confidentiality agreements.

All third parties we work with are required to comply with data protection policies that are equal to or stricter than our own standards. They are only permitted to use your data for agreed purposes.

5. User Rights Relating to Personal Data

As a wee888 platform user, you have certain rights regarding your personal data. wee888 fully respects these rights and will assist you in exercising them within a reasonable timeframe:

• Right of access: You have the right to request a copy of the personal data we hold about you. This request will be processed within 14 working days.
• Right to rectification: If you find any information that is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: You can request deletion of your personal data subject to legal compliance requirements that oblige us to retain certain records for a specified period.
• Right to restrict processing: In certain situations, you can request that we restrict how we process your data while a dispute or request is being resolved.
• Right to object: You can object to the processing of your data for direct marketing purposes at any time, and we will cease such processing immediately.
• Right to data portability: You can request that your personal data be provided to you in a machine-readable format for your own use.

To exercise any of the above rights, please contact the wee888 support team via 24/7 live chat or email at [email protected]. We will verify your identity before processing any request to ensure the security of your data.

6. Cookies & Tracking Technologies

Wee888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, security, and navigation. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Helping us understand how users interact with the platform, including the most frequently visited pages and page load times. This data is used to improve platform performance.
• Functionality Cookies: Saving your preferences such as language, display theme, and personal settings so you do not need to reconfigure them each time you log in.
• Analytics Cookies: Collecting aggregated, anonymized usage pattern data to help us understand user demographics and improve platform content.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect certain features of the wee888 platform. For more information on how to manage cookies, please refer to your web browser's help documentation.

7. Child Protection

Wee888 strictly prohibits use of the platform by individuals under the age of 18. Our platform does not direct any services or communications toward underage children or minors. Should we discover that personal information of someone under the age of 18 has been collected without our knowledge, we will immediately take the following steps:

• Immediately suspending the account in question while an investigation is conducted.
• Removing all personal data associated with the individual from our systems.
• Reporting the case to the relevant authorities where necessary.

If you become aware that someone under the age of 18 is using the wee888 platform, please notify us immediately via live chat or our support team's email.

8. Amendments to the Privacy Policy

Wee888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. We are committed to being transparent about any changes:

• The "Updated" date at the top of this document will be revised whenever an amendment is made.
• For significant amendments, we will send a notice to your registered email address at least 14 days before the changes take effect.
• Notices regarding amendments will also be prominently displayed within the wee888 platform.
• Your continued use of the platform after the effective date of any amendment is considered acceptance of the updated terms.

We encourage you to review this page periodically to ensure you are always kept up to date on how we protect your information.

9. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how wee888 handles your personal data, please contact our support team through the following channels:

• Live Chat 24/7: The fastest channel to get immediate help — available within the wee888 platform at all times.
• Email: [email protected] — for more detailed inquiries or those requiring a written response.

All privacy-related inquiries will be responded to within 3 working days. For data access or deletion requests, please provide your account information to facilitate the identity verification process.